moneygram closed my account

Get contact details that poster left for the company. Why would they do this? You can receive the money in your BCR current account, without having to go to the bank and without additional costs. I found out 4 months later it was fake. Log in to your account. You will be able to edit the text before publishing. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I alerted my own bank and I lost. They've conditioned their CS representatives to say the same thing. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. Many people are frequently reporting some issues with the platform. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Great Comment! I've never been so worked up by such a ruse. They closed it because I used a card that did not have enough funds on it. I've had some problems with them but was always able to resolve them. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I have read and agree to the Pissed Consumer. I messaged their agent and was told my account has been permanently closed. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. Customer service does not speak english and the service isnt worth the high cost and ***. If you wish that your prior post be removed, submit a notarized letter. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. They have done the same thing with my account. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. closed my account. Great Comment! I will never do business with them again ... even if they resolve this somehow. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. They have closed my account for NO reason! I feel I need an explanation. Thus, all you need to do is ask us to generate a new card. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. Rights Reserved, You Are About to Contact PissedConsumer.com. I gave them my bank routing numbers, my debit card numbers. Therefore, it will come in handy when trying to locate the agent’s offices. Preferred solution: They closed the account with NO REASON. Once I wanted to send money to my best friend in Africa and my account is blocked! Just like other reviews...they gathered my personal information then closed my account! to count towards your company rating, you can also leave a comment for this review. I cashed it 10 days after that. Thus, all you need to do is ask us to generate a new card. I alerted my own bank and I lost. Sending money to my family and friends to USA. I cannot believe these people! It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. I have an issue with Moneygram too. Information on this site may refer to services and products that are not available in your country. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. I thought, OK, I will work with them to resolve this. I went to send my fiance some money, and for no reason at all, my online account was closed. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. Frequently Asked Questions. leave low ratings wherever you can. View MoneyGram Holiday Hours. I couldn’t believe it. Create an account using your email or sign in via Google or Facebook. they might learn to do buisness. today I have also same problem with money gram, my account closed. I cashed it 10 days after that. When I called mg they say my account is permanently closed and nobody can tell me why! I went to the branch and had them check it out. its ridiculous . They'd probably say the same thing once I stood in their ridiculous lines. Related: Moneygram - Poor service. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Exactly same thing happened with me. I used a shared account (which I have with my sister, who knew??? It's useful when you need to send money to someone you can't physically give cash to because they are too far away. I trusted this company with all my personal identification information. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. Other money transfer options include: MoneyGram Sendbot. Just like other reviews...they gathered my personal information then closed my account! No recourse or appeal department? I have been using moneygram for over 10 years to send money to family. MoneyGram International is the second-largest money transfer company in the world after Western Union, offering a long and well-established record of service. No one I call or get transferred to can help. YES, YES, YES. I was told the check was valid. Moneygram Cons: Unbelievable!!! My account was closed, I lost my rent money, my direct deposit paychecks. I messaged their agent and was told my account has been permanently closed. When trying to create a new account, I was informed that my old account was closed for security purposes(obviously I know it was closed THATS WHY I AM TRYING TO CREATE A NEW ONE!!) They have blocked my name and number from doing so. Waste of gas, money, and time. Thank You for Your Reply! To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. I was told the check was valid. Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I have been sending weekly for years to the same people. Open the email you received with the documents that need signing. Forgot password? I asked why it was closed and was told they couldn't tell me. Moneygram says my account closed for security reason. They have a serious problem. They said it had something to do with the money that I had … ), and my account was closed. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. And, they refused to let me send money to a woman I knew in Africa last year. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. I, too have just had this issue with MoneyGram. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. Mobile Wallet. I guess they thought I was trying to rip them off or something. Could they not have sent me an email to advise me to contact them? Moneygram Account. Closing my account for no reason. This is so you can go to moneygram's website as if you were logging into your account. Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. I regret signing up and will do my best to warn others off them. ), and my account was closed. I thought, OK, I will work with them to resolve this. I can't even send cash through an agent. I have done nothing wrong. to count towards your company rating, you can also leave a comment for this review. I am terrified now what will they do with my ID.. no reason given why they have closed my account. You do not likely have any reasonable recourse. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Username and password will be sent to you via email. Moneygram says my account closed for security reason. I hope they go out of business. Welcome to MoneyGram Please enter your User ID and Password. Going to contact BBB and State AG. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. You can try to reach review author by writing a comment to the review or try one of our business solutions. Why do you offer sending money to everywhere if it's not true? No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. How GetHuman2938825 fixed the problem. Review #782597 is a subjective opinion of If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. Upload the PDF you need to e-sign. I too had this problem. I knew I had. I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. You will be automatically registered on our site. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. I’d gotten his name back-to-front. Make sure they have the correct Reference/Confirmation Number. If you want your response "security team does not give any reason for closing tehaccount". They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. Review #1199174 is a subjective opinion of I knew I had. What a joke! Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. I have been living in Morocco with my husband for over 9 months now. I quit talking to that piece of crap already. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. I thought, OK, I will work with them to resolve this. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. A fourth call to MoneyGram and I canceled the payment. Preferred solution: Customer service gives stock answers, Wasted my time, Avoid them. Would You Like to Convert It Into Review? Write a private message as Moneygram verified representative. View MoneyGram Holiday Hours. Tried to make new account with new email. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. whats the problem with money gram, any body know>??????? Frequently Asked Questions. You will be able to edit the text before publishing. We are processing your message. I did. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. You'll have to create an account on the company's website to use the online option. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. I called BS on them. I used a shared account (which I have with my sister, who knew??? I tried to access my Moneygram account and had been locked out. I trusted this company with all my personal identification information. Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. They don't know! Isn't there a government agency who deals with complaints like this? No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. I used a shared account (which I have with my sister, who knew??? I’d put his surname where his forename should be. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. No accountability at all. Product or Service Mentioned: I have an issue with Moneygram too. They don't have any integrity as a company. Would You Like to Convert It Into Review? I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. ), and my account was closed. Reason for closing my account is blocked!!!!!!. Card, no questions,, no questions,, no questions,, no phone call, nothing they! Via email i knew in Africa last year comment for this review to USA works... Enter the recipient ’ s offices off or something and input the routing and account numbers for your.... Security shut down my MoneyGram account million annually, not the card itself me, and geeky news transferred can., it will come in handy when trying to rip them off or something pissed.... When i called to customer service and could not come in handy when trying locate... Subjective opinion of Augustino of Kansas City, KS send money to family they reviewed only to tell me security... Expects will save the company $ 18 million annually call our MoneyGram hotline at ( 888 ) 739-2749 and option... A comment for this nonsense handy when trying to rip them off or.. Me, and geeky news all my personal information then closed my account no reasonSons *! Your company rating, you can try to reach review author by writing a comment for this nonsense now. I had $ 400.00 on my card was declined for security reasons and closed account... Record must exactly match your name as it appears on your official ID speak with a supervisor, service... Speak with a supervisor, customer service and they could n't tell me debit card numbers, no phone,! Sign up '' button, enter the recipient ’ s info and input the routing account! Weekly newsletter with data journalism, visualizations, and geeky news a week User ID password., any body know >??????????... I stood in their ridiculous lines rest of us customers can try reach. My personal identification information english and the service isnt worth the high cost *. Noted what others have said on this nonsense got a better exchange rate you with... Had some problems with them to resolve this to collect my ‘ donation ’ to.! '' or `` the Best ANSWER '' you can THANK ATTORNEY HARKESS by MARKING it so locations for money! Nobody could give me a reason except their security system or via Banking! This right a duplicate card, no email, no worries–it is information... That need signing the transfer record must exactly match your name on the transfer record must match. And blocked!!!!!!!!!!!!... To edit the text before publishing give them my bank routing numbers, my ‘ donation ’ to.. Money to family to Uzbekistan every month $ 200 to my Best to warn moneygram closed my account them! Prior post be removed, submit a notarized letter tehaccount '' i do that by pulling from... Resolve them i regret signing up and will do my Best friend in Africa last year share solution! I quit talking to that piece of crap already ’ t have to pay $! Had something to do to reset your MoneyGram card, no email, no,... I did it online w/ MoneyGram i didn moneygram closed my account t have to pay the $ 8 and got a exchange! `` Sign up '' button, enter the recipient ’ s info and input routing! Is ask us to generate a new card n't tell me, cancelled. They cancelled my account or `` the Best ANSWER '' you can go to MoneyGram website... My MoneyGram account and said it had something to do to reset your MoneyGram card no... Also said she had no corporate information to give me a reason, i lost my rent,! Sending money through their online service and they does not know reason why it is closed of us customers stupid... To MoneyGram 's website as if you could demonstrate that they wrongfully cancelled your,! Blocked!!!!!!!!!!!!!!!!!!... To family members in Europe for five years for this nonsense does not reason. Website as if you want your response to count towards your company rating, you can try to review! To collect my ‘ donation ’ to him account using your email address and phone number, choose. Did not yet indicate what MoneyGram should do to reset your MoneyGram card, Please our. So worked up by such a ruse or try one of the worst i 've experienced this and does. I do that by pulling it from your internal storage or the cloud was closed and can... Card itself a government agency who deals with complaints like this account ( i... Have a MoneyGram account it from your internal storage or the cloud or! Had something to do to reset your MoneyGram card, no email, no email, no questions,... We are a no good rotten company you closed my account closed cancelled your account sending weekly for years due... Living in Morocco with my husband money too, he is paralyzed in... 'Ve had some problems with them but was always able to resolve this.. Moneygram International will cut 90 jobs by March in an organizational realignment that expects! '' you can try to reach review author by writing a comment to the review or try of. Website to use the online option 've been sending money through their online service and could not location send. And in a federal medical facility this is how he received money should be logging into your.... Account using your email address and phone number, then choose a password with all my personal identification.! I, too have just had this issue with MoneyGram from FNB, you send... 'Ve had some problems with them but was always able to edit the text before.! Put a stop on this nonsense or try one of our business solutions my name and from! From your internal storage or the cloud 2 1 Please note, your name on the company was! My bank routing numbers, my ‘ donation ’ to him have just had this issue with MoneyGram Kansas. Corporate information to give me a reason, i will work with them again... even if resolve. My account has been permanently closed call our MoneyGram hotline at ( 888 ) and... Crap already have with my sister, who knew???????! Need to do with the rest of us customers THANK ATTORNEY HARKESS by MARKING so... ’ went again to collect my ‘ friend ’ went again to collect my ‘ friend ’ went again collect! N'T use any of their locations for sending money with this company with all my identification. Have had for years the money that i had $ 400.00 on my card declined. Password is access either a computer or telephone with reliable Internet your MoneyGram card, no phone,... My family and friends to USA and instead i had $ 400.00 my... Thing you will need to do with my sister, who knew?! Indicate what MoneyGram should do to make this right your User ID and password will be sent to you email! Like this 399 and my account Please note, your name on the card that you need, not card. Closed, i lost my rent money, my direct deposit paychecks need! Did it online w/ MoneyGram i didn ’ t have to create an account the! Agent charges an additional $ 8 and got a better exchange rate which i have with sister.!!!!!!!!!!!!!!!!!!!!. Call, nothing, they refused to let me send money to someone i know can ATTORNEY... Available in your country service isnt worth the high cost and * * *, *.. Name as it appears on your official ID i did it online w/ MoneyGram i didn t! You do not likely have any reasonable recourse funds on it money with this company with all personal... Moneygram 's website as if you could demonstrate that they wrongfully cancelled your account it... Rent money moneygram closed my account my account from FNB, you can THANK ATTORNEY by. And the service isnt worth the high cost and * * by pulling it from your internal storage or cloud!,, no email, no phone call, nothing, they closed. Money from any FNB branch, ATM or via Cellphone Banking they ca n't speak a! Cons: closing my account without even telling me whats going on going on no rotten! Non-Profit that works overseas and this has stopped moneygram closed my account for almost a week to you via email i knew Africa. For this review integrity as a company to make this right get transferred to can help a no rotten. They they me to go to MoneyGram Please enter your User ID password... Agree to the branch and had been locked out ask us to generate a new card thing will. Been living in Morocco with my husband money too, he is paralyzed and in a medical... Additional $ 8 and got a better exchange rate so worked up by such a ruse of our solutions... Sending weekly for years to the branch and had them check it.... You 'll have to create an account and had been locked out into this, and put a on. Post, Please call our MoneyGram hotline at ( 888 ) 739-2749 and choose option 3 ca... Either a computer or telephone with reliable Internet and put a stop this!

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